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Your Report
During this activity you identified your problem, high level goal and the specific behaviour you are trying to change. You can see these below.
Problem:
Passengers use several contactless cards/devices in London Transportations leading to incomplete journeys, and paying more than the right fare.
High Level Goal:
reduce the number of incomplete journeys, reduce maximum fares payed by passengers due to misunderstanding the mechanism of TfL system
Behaviour to change:
Tourists and infrequent transportation users to use the same contactless card/device when touching in and out of the trasnportation
Below are each of the barrier cards you selected as part of this activity.
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