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Your Report
During this activity you identified your problem, high level goal and the specific behaviour you are trying to change. You can see these below.
Problem:
Unfair NHS booking system which does not consider needs on a case-by-case basis
High Level Goal:
For patients to be prioritised in order of the urgency of their needs
Behaviour to change:
Administrative NHS staff taking the easiest administrative option
Below are each of the barrier cards you selected as part of this activity.
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