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Your Report

During this activity you identified your problem, high level goal and the specific behaviour you are trying to change. You can see these below.

Problem:

90.000 eligible households have not applied for the electricity credit

High Level Goal:

make as many eligible households to understand the letters and apply for the credit

Behaviour to change:

People are interested in reading the letters, and applying

Below are each of the barrier cards you selected as part of this activity.

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