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Your Report
During this activity you identified your problem, high level goal and the specific behaviour you are trying to change. You can see these below.
Problem:
Tenemos clientes que están inscritos en factura web, reciben la factura física y la pagan a través de PSE
High Level Goal:
Que acepten continuar recibiendo su factura de forma digital
Behaviour to change:
Que al pagar la factura por PSE tome la decisión de inscribirse a envío digital de la factura
Below are each of the barrier cards you selected as part of this activity.
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