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Your Report
During this activity you identified your problem, high level goal and the specific behaviour you are trying to change. You can see these below.
Problem:
La dificultad de la fidelización de los clientes.
High Level Goal:
Lograr no solo retener sino fidelizar a los clientes
Behaviour to change:
Que los clientes desarrollen un sentido de pertenencia y le encuentren un valor agregado a la compañia.
Below are each of the barrier cards you selected as part of this activity.
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