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Your Report

During this activity you identified your problem, high level goal and the specific behaviour you are trying to change. You can see these below.

Problem:

Medlemmerne af Bruuns & Friends uploader ikke deres kvitteringer i appen og loyalitetsprogrammet har derfor ikke det ønskede engagement, som skulle være med til at skabe loyalitet hos medlemmerne.

High Level Goal:

At skabe loyalitet hos Bruuns & Friends-medlemmerne.

Behaviour to change:

Bruuns & Friends-medlemmerne uploader ikke deres kvitteringer i appen.

Below are each of the barrier cards you selected as part of this activity.

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