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Your Report

During this activity you identified your problem, high level goal and the specific behaviour you are trying to change. You can see these below.

Problem:

Los colaboradores hace muchas requisiciones de información (que ya está disponible) para usar sus beneficios

High Level Goal:

Disminuir el # de tickets innecesarios (solicitando información que ya está disponible)

Behaviour to change:

Los colaboradores continuan usando sus beneficios sin levantar tickets innecesarios

Below are each of the barrier cards you selected as part of this activity.

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