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Your Report
During this activity you identified your problem, high level goal and the specific behaviour you are trying to change. You can see these below.
Problem:
Member is not aware of the loyalty program being connected to the better management of the OOP expenses.
High Level Goal:
Management of the OOP expenses.
Behaviour to change:
Active participation in the management of the OOP expenses.
Below are each of the barrier cards you selected as part of this activity.
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