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Your Report

During this activity you identified your problem, high level goal and the specific behaviour you are trying to change. You can see these below.

Problem:

I'm a debt collector firm and I have clients who should pay their debt to me, but they're not doing it. They have been clients for more than 12 months and just made some spot payments, but not regularly.

High Level Goal:

MAke an impact and convince them to act

Behaviour to change:

My client makes an agreement with me to start paying their debt

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