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Your Report
During this activity you identified your problem, high level goal and the specific behaviour you are trying to change. You can see these below.
Problem:
Not able to talk to legal rep and or risk of skipping call due to workload: this extra verification is skipped making the activation more vulnerable to an attack
High Level Goal:
perform extra verification step
Behaviour to change:
Not only email but also telephone
Below are each of the barrier cards you selected as part of this activity.
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