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Your Report
During this activity you identified your problem, high level goal and the specific behaviour you are trying to change. You can see these below.
Problem:
Living together: the true definition of a single vs joint claim and how to apply it to their own circumstances is very open to interpretation; claimants fail to report a change in circumstances.
High Level Goal:
Increase accurate and timely reporting for Living Together for a change in circumstances.
Behaviour to change:
Claimants to accurately and timely report a change in circumstances.
Below are each of the barrier cards you selected as part of this activity.
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